Who owns norton security full#

I am so infuriated by this and want to share this experience with others so that you are aware that Norton's protection is not effective and that when you do have issues with the software, they are not there to support you, be accountable, and will seek more money from you. I did not receive a callback, so I chatted with customer service and they wanted more money, $149 to be exact, to even look at my computer. WHAT?!?! She also said that it was ok to use my computer since Norton is installed on my system and will protect It even though the popups continued. Norton told me that they needed to escalate the case to another team and I would receive a call within 24-48 hours. I did, and at that time my computer cycled through a relentless number of pop-ups and the screen went blank or would flash insistently.

I called and Norton said to uninstall and reinstall Norton's software. I attempted to resolve the issue but it was unable to complete. My computer became infected after their software informed me that there was an issue that needed to be resolved. Called the Million Dollar Protection Package, the feature includes stolen fund reimbursement starting at $25,000 and coverage for up to 1 million in legal fees.

In addition to these features, plans each offer a level of reimbursement for losses due to identity theft. Norton 360 with LifeLock plan features include:

Who owns norton security full#

Their virus protection promise guarantees a full refund if their software catches a virus and their US-based restoration team can't remove it. Depending on which plan you select, Norton offers a variety of services to help protect your devices and personal information.